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We are proud to offer international shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
|Location||*Estimated Shipping Time|
|United States||8-20 Business days|
|Canada, Europe||9-29 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-35 Business days|
|Asia||10-32 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. Sometimes no email will be sent to you due to free shipping tracking is not available
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, our warehouses located in different places, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are in the Process of Creation. If your order has been paid and you need to change or cancel it, you must contact us as soon as possible within 3 hours. But once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or a reshipment if:
You can request a reshipment only when:
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page. If you are approved for a refund, then your refund will be processed, within 14 days.