Refunds & Returns Policy

Order cancellation

All orders can be canceled until they are in the Process of Creation. If your order has been paid and you need to change or cancel it, you must contact us as soon as possible within 5 hours. But once the packaging and shipping process has started, it can no longer be canceled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or a reshipment if:

You can request a reshipment only if:

We do not issue the refund if:

*You can submit refund requests within 7 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us page. If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your PayPal account, within 14 days.

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